FAQ's


WHO DO YOU WORK WITH?

I love working with creative entrepreneurs including, interior designers, photographers, copy writers, event planners, bloggers and more. I prefer to work with individuals who have been in business for a few years and are ready to look professional, cohesive and confident. Sound like you? Book your package here. 

WHY SHOULD I CHOOSE YOU

I have years of experience in graphic design, with a snazzy degree to prove it. Through my education and prior work experience, I learned not only how to make things β€œlook pretty” but also how to make them functional. By hiring me you will be saving yourself hours of valuable time that you can spend on doing the things you love (or taking a nap, whatever you want). You will also be ensuring that your brand and website do the things they are supposed to do.... make you more money.

HOW DO I KNOW IF I NEED A RE-BRAND?

I've got a blog post for that! Check it out here.

WHAT IF I CAN'T AFFORD YOUR PACKAGES?

Investing in your business is so important to ensure you're booking your dream clients and making those sales! If you can't afford any of my packages right now, I encourage you to save 10-15% of what you make, starting today! You'll save up enough money in no time. For more info on this, read this blog post. 

I REALLY LIKE SO-AND-SO'S LOGO, CAN I GET ONE JUST LIKE THEIRS? 

No, I suspect you aren’t just like them, therefore a logo just like theirs would not genuinely reflect who you are. It's very important to take the time to craft your brand and ensure it attracts YOUR dream clients. We will work together to ensure that your brand reflects YOU, and is unique.

HOW LONG DOES IT TAKE?

Your project will take about 4-6 weeks to complete. A project timeline will be discussed after booking. In order to ensure that we finish the project in time, I ask that you make yourself fully available. The faster you are able to make decisions, and give me feedback, the faster the project will go. 

HOW CAN I PAY?

I require 50% of the project payment up front to secure your spot. The remaining 30% of the project is due half way through, and the remaining 20% is due before the project closes. Payment can be made by interact e-transfer, cheque or credit card. Note: specific payment details may vary for each project and we can work out a payment plan if needed. 

WHEN DO I GET THE FILES?

All files from the project will be handed over once the final payment has been relieved. To ensure that there are no delays, please pay the invoices on-time. 

WHAT FILES ARE INCLUDED?

You will receive web and print ready files of your logo and collateral. This includes .png, .jpeg, .eps of your logo files, and .jpeg, .png, and .pdf of your collateral (this may vary depending on what the collateral item is). Source files or working files are not included in the project scope. If you require the source InDesign, Illustrator or Photoshop file please communicate that at the beginning of the project. There is an extra fee for source files or working files. 

WHAT IF I NEED HELP AFTER THE PROJECT ENDS?

I offer support for all of my clients for two-weeks after the project closes. Using a new brand can be overwhelming, but I do my best to ensure that you are confident and comfortable with it when the project closes. If you have any additional questions or concerns after the project, please email me. I am happy to help in any way I can.


Ready to get started?